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Bilingual Customer Service Representative / Counte

ID: 1131257 Lakewood, CO Category: Customer Service

This candidate brings to the table extensive customer service experience:

  • Assisted provider offices with billing and other types of questions
  • Reviewed claims and researched claim adjudication decisions on behalf of providers
  • Coached providers on proper claim preparation and submission
  • Answered questions from members when necessary
  • Established new accounts, both business and personal
  • Performed maintenance on accounts 
  • Assisted customers in activating new devices

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