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Bilingual Customer Service Representative / Counte
ID: 1131257 Lakewood, CO Category: Customer Service
This candidate brings to the table extensive customer service experience:
- Assisted provider offices with billing and other types of questions
- Reviewed claims and researched claim adjudication decisions on behalf of providers
- Coached providers on proper claim preparation and submission
- Answered questions from members when necessary
- Established new accounts, both business and personal
- Performed maintenance on accounts
- Assisted customers in activating new devices