Talent Remarketing Showcase - Hire Top Candidates at a HUGE Discount

Our Featured Candidates have already passed our thorough screening process. We can offer you an incredible discount to hire one of these professionals.

Search for talent that fits your opening and send an inquiry from their profile page. You will hear back from us immediately.

Let's Talk 5 Year Warranty!

Schedule a call

Advanced Search

Customer Service Manager

ID: 1432377 Atlanta, Georgia Category: Other Area(s)

4+ years of experience as a customer service manager

  • Managed 8-25+ customer service representatives
  • Strong operations experience
  • Successfully proved reducing cost year over year while meeting KPI’s
  • Led software implementation projects and trained customer service reps
  • Implemented new SOP’s and KPI’s for the department, ensuring goals are met while maintaining compliance
  • Experienced in hiring, training, employee relations, and terminations
  • Experience completely overhauling and revamping customer service department when promoted to manager over national accounts
  • Experienced in generating reports for senior leadership
  • Financial background; previous experience as a credit analyst

Want to know more about this candidate?

Send Inquiry