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Customer Service Manager

ID: 1430332 Broomfield, Colorado Category: Administrative, Healthcare - Other, Managers, Other Area(s) Desired Pay: 22
  • 20 years experience in the Medical and Medical Device industry
  • Bachelor’s degree in Human Rehabilitation Services
  • Responsible for managing business relationships with existing customers through personal interaction, internal team management, and balanced negotiations of win-win outcomes over the full duration of customer relationships
  • Sales enablement - understand and support the sales team members and train them on the problems we solve for our buyers and users. Support sales calls/meetings.
  • Representing the company to external and internal customers, answering product-related questions, tracing lost/delayed shipments, interpreting and clarifying customer orders, and taking orders
  • Additional projects included updating front office training guide, maintaining pricing list, ordering supplies and other organizational projects. Managed eight staff members: Organized and lead meetings.

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