•Strategic Relationship Building: Cultivated strong relationships with leaders in the supermarket industry, demonstrating the ability to connect with retail operations, merchandising, and technical leaders over several years.
•Effective Sales Strategies: Developed unique selling strategies that effectively addressed key objectives of retailers, resulting in numerous success stories of convincing retailers to adopt changes in systems, data, and processes.
•Cross-Sell/Upsell Expertise: Demonstrated a track record of identifying and successfully capitalizing on cross-sell/upsell opportunities, showcasing a keen ability to uncover and pursue additional business prospects.
•Retail Consulting and Project Leadership: Contributed significantly to a boutique consulting firm by providing expertise in retail merchandising, operations, shrink management, project leadership, system deployment, and change leadership. Successfully supported clients across various locations.
•Director of Shrink and Inventory Management: Led the development and deployment of a corporate-wide approach to improving results in multiple corporate retail locations, achieving multi-million-dollar benefits. Implemented new tools, policies, and processes, reducing shrink expense and standardizing inventory approaches.
•Client Services Leadership: Served as Director of Client Services, establishing and cultivating strong relationships with the largest client of the firm. Expanded engagements, set up international teams, and achieved success through interpersonal skills and partnership building.
•Program Management Expertise: Served as Program Manager, interfacing with senior management, coordinating project work, maintaining master program plans, and driving additional sales opportunities within large corporations.