Collaborate with team members, supervisors, directors, deputy directors, and/or division chiefs to perform comprehensive
analyses and offer guidance
Provide customer service by acting as the liaison to facilitate resolving issues with international customers and intermodal transportation
Handled coordination and booking of full container with multiple trade lanes
Communicated collaboratively with planning, logistics, sales, pricing concerning fulfillment processes
Proactively identify customs compliance gaps, escalate issues, and contribute to the process of establishing key control with the operational group
Supervise the progress of shipments via cargo wise, ensuring all necessary documents are processed promptly for customers, carriers, and U.S. Customs and Border Protection, maintaining detailed record-keeping standards