17 years of advanced leadership roles providing strategic direction and support for employee relations maters with SHRM-CP certification.
Developed and conducted HR-centric training and development programs and collaborated with Operations and Maintenance Leaders to offer extensive HR support, guidance, and recommendations.
Oversaw the implementation of HR policies, procedures, and executed tailored business projects and initiatives
Revamped the onboarding process for new faculty, ensuring efficiency and effectiveness.
Managed and directed a team of HR specialists, talent acquisition specialists, office coordinators, and payroll administrators. Revamped the Employee Handbook, developed various training programs, and established and enforced policies to streamline operations and engage franchise partners.
Managed employee relations and benefit administration, developed performance improvement and recruitment plans, and introduced various programs and agreements to enhance employee engagement and organizational growth.
Demonstrated a strong commitment to fostering a positive work environment, implementing effective HR strategies, and driving organizational success through talent management and development initiatives.